Warranty
Backed by one of the best warranties in the industry
We’re proud of our reputation for designing and making durable and quality equipment. That’s why we confidently offer one of the best warranties available for your home fitness equipment:
- Up to a 10 year warranty (depending on product line)
- 1-year warranty on labor
- See below for full warranty details
We stand behind our products, installers, and servicers
We strive to provide quality equipment, exceptional customer service, and a warranty that protects your investment in the event your equipment should encounter specific issues.
To ensure you receive the quality service you deserve, we select Precor dealers, installers, and servicers whom we believe share our vision of quality and service, and provide them training for proper installation and maintenance.
For warranty registration of your product, please click here.
Below is a snapshot of our warranty coverage for your home equipment:
| Home Cardio Lines* |
| Series/Line | Energy™ Series 200 Line | Precision™ Series 400 Line |
| Frame | 10 years | 10 years |
| Drive Motor | 5 years | 10 years |
| Parts | 5 years | 10 years |
| Console | 3 years | 3 years |
| Labor | 1 year | 1 year |
| Commercial Cardio Lines* |
| Series/Line | Experience™ Series 600/700/800 Line |
| Frame | 10 years |
| Drive Motor, Running Deck, & Belt | 10 years |
| Console | 3 years |
| Labor | 1 year |
| High Wear Items, i.e. headphone jack, USB connectors | 90 days |
| Home Strength |
| Frame & Welds | 10 years |
| Structural Moving Parts | 10 years |
| Upholstery | 3 years |
| Other Parts | 1 year |
| Labor | 1 year |
*These Precor warranties are based on in-home usage and are not warrantied for commercial settings.
| Commercial Strength/Stretch/Core* |
| Frame & Welds | 10 years |
| Structural Moving Parts | 5 years |
| Upholstery | 3 years |
| Labor | 1 year |
*These Precor warranties are based on in-home usage and are not warrantied for commercial settings.
To view the full warranty details, click here.
Should you need to contact customer support about a warranty claim or to order parts, help is just a phone call away 800.347.4404 during business hours or contact us via this link Customer Service.
If you are looking for warranty details for your equipment that is used outside a home environment, please visit our Commercial Fitness Warranty details.
*Always consult the Limited Warranty statement that ships with your product documentation for specific coverage terms and conditions of your warranty.
** Precor does not deny warranty claims based on user weight. Weight limits reported are recommended for best performance based on internal testing.
*** These Precor warranties are based on in-home usage and are not warrantied for commercial settings.
Manufacturer reserves the right to change or alter specifications at any time. Precor protects its product by vigorously enforcing its patent, trademark, copyright and other applicable intellectual property rights in the USA and in other countries. Precor is a registered trademark of Precor Incorporated.